eArrow Privacy Policy

eArrow is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products and services (collectively, the “Services”). By using our Services, you agree to the practices described in this Privacy Policy.
privacy policy

1. Information We Collect

We may collect and process the following types of information:
  • Personal Information: Information that can identify you, such as your name, email address, phone number, and billing information, collected when you create an account, subscribe to our Services, or contact us for support.
  • Usage Data: Information about your interactions with our Services, such as IP address, browser type, device information, log data, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track the activity on our Services and store certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:
  • To provide and maintain our Services: Including account management, software updates, and technical support.
  • To process transactions: Including billing, invoicing, and account verification.
  • To improve and personalize our Services: Using data analytics to understand usage patterns and optimize user experience.
  • To communicate with you: Sending notifications, updates, security alerts, and promotional messages (only with your consent).
  • To ensure security and prevent fraud: Using information to safeguard our platform and protect against unauthorized activity.

3. Sharing of Information

We do not sell your personal information. However, we may share your information in the following situations:
  • Service Providers: With third-party vendors and service providers who perform functions on our behalf, such as payment processing, analytics, and customer support.
  • Legal Requirements: When required by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before any such transfer if it affects your personal information.

4. Data Security

We implement industry-standard security measures to protect your information. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal information we hold.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data under certain conditions.
  • Opt-out: Opt out of certain communications or data processing activities.

If you wish to exercise any of these rights, please contact us at support@earrow.net

6. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: support@earrow.net

Last Updated: 13.11.2024